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Peak in the Time of Covid

The time is ticking in the e-commerce world as companies prepare thousands of orders during peak season. The stress sets in for e-commerce businesses as they ensure items are packaged perfectly, the correct order is being sent, and it arrives at your doorstep in time.

The pandemic is also driving shoppers who prefer brick and mortar to e-commerce. Adobe Analytics predicts that 2020 U.S. online holiday sales will total $189 billion, shattering all previous records with a 33% YoY increase, equal to two years’ growth in one season.

Peak season is no longer only about delivering holiday gifts on time. With a high volume of e-commerce sales being returned, peak season has extended well into January. Holiday deadlines are looming, and fulfillment centers can quickly find themselves falling behind or burning out. So, what can fulfillment centers do to prepare for the unpredictable holiday shopping season?

Peak Preparations
Retailers are shifting their strategies due to the impact of Covid and are quickly starting to understand how vital e-commerce solutions are. For retailers to have a successful peak season, it is recommended they transform their brick and mortar into multifaceted locations that offer shoppers the following options:

  • Shop in-store
  • Buy online and pick up in-store (BOPIS)
  • Drive-thru pick up
  • Curbside pick up
  • Shop online and home delivery

Automation via a goods-to-man picking solution, such as Caja Robotics, is ideal for these situations. Caja Robotics is an adaptable and flexible system that can be installed into fulfillment centers without changing their existing infrastructure. Their solution is designed to ​assist in warehouse applications where humans ​walk miles every day and lift heavy boxes ​on and ​off shelves.

With the help of Caja Robotics solution, it will save 60% of the picker’s time, increase storage capacity by 50%, and increase order throughput by 40%. Sounds almost too good to be true, especially during peak season. 

To develop an agile peak season strategy, our experts at AHS can quickly help get your e-commerce business up to speed with a solution designed specifically to meet your companies needs and ensure your organization a successful peak season.

Learn more about the Caja solution here.


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